Michael Anderson Michael Anderson TECHNOLOGY LEADERSHIP
LinkedIn
TECHNOLOGY · LEADERSHIP · TRANSFORMATION

Technology &
Digital Transformation
Leadership.

Driving measurable business outcomes through technology strategy, operational performance, digital transformation and people leadership.

Explore My Experience Download CV
01 / ABOUT

A little about me.

Portrait of Michael Anderson

A career built where technology meets commercial reality, where the measure of success is what actually changes for the business.

I'm a technology leader with experience spanning IT applications, digital transformation, technology governance, supplier relationships and operational performance.

My career has taken me across retail, professional sport and financial services, giving me a broad perspective on how technology supports organisations with very different priorities.

I believe effective technology leadership combines commercial understanding, strong relationships, clear accountability and the ability to turn strategy into practical results.

CURRENT ROLE Technology Performance Manager
ORGANISATION Newcastle Building Society Group
LOCATION North East England, UK
02 / EXPERIENCE

Career experience.

Technology leadership experience across financial services, professional sport and national retail.

2026 — PRESENT Strategic Supplier Relationship Manager Newcastle Building Society

Working to ensure the organisation gets value from its technology suppliers and that the arrangements around them hold up when it matters.

2023 — 2026 Enterprise Technology & Digital Solutions Manager Newcastle United Football Club

Built and led the Applications & Digital Development function, introducing structure, governance and digital capabilities across a fast-moving professional sporting organisation.

  • Managed a portfolio of more than 200 applications.
  • Established application ownership, governance and service documentation.
  • Supported Microsoft 365, Copilot and digital adoption initiatives.
  • Strengthened supplier relationships and commercial oversight.
  • Improved technology visibility and reduced shadow IT.
  • Developed and supported a dedicated Applications & Digital Development team.
2018 — 2023 Systems, Process & Operational Leadership American Golf

Supported operational transformation through improved business systems, processes and technology delivery.

  • Led systems and process improvement initiatives.
  • Managed technology-related projects and supplier relationships.
  • Supported operational efficiency across retail operations.
  • Worked with commercial and operational teams to deliver practical improvements.
EARLIER CAREER Retail & Operational Leadership Apple / Stormfront · Maplin · Comet

Developed leadership and commercial management experience through customer-facing and operational management roles.

  • Retail operations and performance management.
  • People development, coaching and leadership.
  • Customer experience and commercial delivery.
  • Process improvement and operational accountability.
03 / ACHIEVEMENTS

Delivering results.

A selection of measurable outcomes from my technology and commercial career.

200+

Applications

Technology application portfolio managed within a professional sporting organisation.

£225k

Annual Savings

Recurring annual savings identified through technology and commercial improvement.

7,000

Productivity Hours

Estimated productivity hours associated with Microsoft Copilot adoption.

£2m

Budget Responsibility

Experience supporting significant technology budgets and commercial accountability.

20%

Shadow IT Reduction

Improved technology visibility and governance through stronger application management.

£275k

Procurement Savings

Commercial savings delivered through procurement and supplier management initiatives.

04 / QUALIFICATIONS

Professional development.

Continued investment in technology management, leadership, AI and professional best practice.

IT SERVICE MANAGEMENT

ITIL Practice Manager

PeopleCert

IT SERVICE MANAGEMENT

ITIL 5 Transformation

PeopleCert

IT SERVICE MANAGEMENT

ITIL 5 Foundation

PeopleCert

ARTIFICIAL INTELLIGENCE

Microsoft AI-900

Microsoft

ARTIFICIAL INTELLIGENCE

Microsoft AB-730

Microsoft

MICROSOFT COPILOT

Microsoft AB-900

Microsoft

PROJECT MANAGEMENT

PRINCE2 Foundation

PeopleCert

HEALTH & SAFETY

IOSH Managing Safely

IOSH

05 / LEADERSHIP

How I lead.

My approach combines people, performance and commercial awareness.

01

People First

Building trust, creating clarity and giving people the support and autonomy to succeed.

02

Commercially Minded

Understanding business priorities and ensuring technology decisions deliver measurable value.

03

Collaborative by Default

Working across teams and with suppliers to build productive relationships and shared ownership.

04

Focused on Outcomes

Turning ideas into practical improvements with clear accountability and sustainable results.

06 / RECOMMENDATIONS

What others say.

Perspectives from leaders and colleagues I've worked with throughout my career.

TECHNOLOGY LEADERSHIP
He built our Applications & Digital Development team from scratch, taking the initial brief as to how I expected it to add value to the Club and turned it into a function the wider organisation now genuinely relies on.
Daniel Bailey Head of Technology, Newcastle United Football Club Former direct manager
07 / CONTACT

Let's connect.

I'm always interested in connecting with people who are passionate about technology leadership, digital transformation and delivering meaningful business outcomes.

Connect on LinkedIn Send Me an Email
EMAIL ME m.anderson90@icloud.com